Internal Investigations Certificate Program

Qty:

Course Summary:

Equip yourself with the skills and knowledge needed to handle sensitive internal or workplace investigation cases with confidence - and legal precision!

Course Details:

The Importance Of Handling Complaints And Investigations

When an employee complaint lands on your desk, there isn't time to learn how to conduct an investigation.

Whether you are responding to allegations of harassment, discrimination, retaliation, theft, fraud, workplace violence, policy violations, or other employee misconduct, the quality of your investigation can have lasting legal and organizational consequences.

A poorly handled investigation can increase legal liability, invite regulatory scrutiny, damage employee trust, lower morale, and lead to costly litigation. A well-executed investigation, on the other hand, helps uncover the facts, supports fair and consistent employment decisions, strengthens workplace culture, and demonstrates your organization's commitment to compliance and accountability.

Benefits Of Our Workplace / Internal Investigations Program

Why Workplace Investigation Training Matters

Every employer will eventually face difficult workplace issues. The question isn't if an investigation will be needed - it's when.

Without a consistent investigation process, organizations expose themselves to unnecessary risk. This program prepares you to respond confidently by teaching you how to:

• Determine whether a formal investigation is necessary
• Plan and manage investigations from beginning to end
• Conduct objective interviews
• Gather and preserve evidence
• Evaluate witness credibility
• Document findings professionally
• Make legally defensible recommendations
• Reduce organizational risk while treating employees fairly

You'll leave with a repeatable investigation process that can be used for virtually every type of workplace complaint.

About The Workplace Investigations Training Program

Course Benefits: How To Conduct Fair, Thorough, And Legally Defensible Workplace Investigations With Confidence

Our Workplace & Internal Investigations Certificate Program provides a practical, step-by-step framework for conducting legally defensible workplace investigations. Available in both live classroom and instructor-led online formats, this comprehensive program teaches you proven investigation techniques that can be applied immediately in your organization.

What You'll Learn

Drawing on years of practical experience, your trainer will outline a step-by-step internal investigation process that can be applied in all types of investigations, including harassment, theft, drug and alcohol abuse, violence, and retaliation. And unlike lecture-only seminars, this program incorporates realistic workplace scenarios that allow you to practice what you learn. You'll work through interactive exercises covering topics such as:

• Evaluating employee complaints

• Determining whether an investigation is warranted
• Interviewing complainants and witnesses
• Managing reluctant or hostile witnesses
• Navigating organizational politics
• Investigating retaliation claims
• Handling harassment investigations
• Collect and preserve evidence
• Investigating potential FMLA abuse
• Documenting findings and recommendations
• Preparing for, and writing, professional investigation reports
• Reducing legal risk

Bottom line, by attending this certificate program, you'll develop practical skills you can immediately apply in your workplace.What You'll Learn:Best practices for handling an internal investigation!

What You Receive

In addition to three days of intensive instruction, you'll receive valuable tools and resources you can immediately use in your organization, including:

• Comprehensive 300-page participant workbook
• Sample investigation forms and templates
• Witness interview guides
• Documentation and chain-of-custody forms
• Real court case studies
• Practical checklists and administrative recommendations
• Interactive exercises based on real workplace scenarios
• 18 SHRM and HRCI recertification credits
• A frameable "Certificate" showing you have completed the training
• FREE updates when the laws change to help your organization to stay up-to-date with regulatory changes - and avoid costly compliance errors and lawsuits!

And as a special bonus, you also receive access to our online Internal Investigation Training & Certification Program! Not only does this program include numerous administrative tips and procedural recommendations for keeping in compliance, you also receive FREE updates whenever the law changes, plus the ability to earn a Certified Administrator designation.

What You'll Be Able to Do

After completing this certificate program, you'll be able to:

• Lead investigations independently
• Conduct workplace investigations with confidence
• Interview employees effectively
  
• Evaluate evidence objectively
  
• Prepare legally defensible investigation reports
  
• Make informed disciplinary recommendations
  
• Build a consistent investigation process for your organization
  
• Reduce organizational liability
  
• Improve employee trust and confidence

More Details About The HR Investigations Training Course

Ideal Participants For This Program

Our Internal Investigations Certificate Program covers the HR investigation process, and provides training for handling the employee relations investigations process. This certificate program is ideal for:

• HR Professionals seeking to enhance their investigative skills and knowledge
• Managers and Supervisors responsible for addressing employee relations issues
• Compliance Officers ensuring organizational adherence to legal and ethical standards
• Legal and Risk Management Professionals involved in workplace dispute resolution
• Organizations that have centralized, de-centralized, and beginner or advanced investigators that want to train and/or update their teams on preferred investigative processes

By completing our Internal Investigations Certificate Program, HR professionals can bolster their ability to conduct thorough, legally-compliant investigations, thereby safeguarding their organizations and enhancing their careers.

Key Learning Objectives

After completing this program you'll be able to:

• Lead investigations independently
• Interview employees with confidence
• Prepare legally defensible reports
• Reduce organizational liability
• Advise managers during sensitive investigations
• Respond appropriately to harassment complaints
• Support legal counsel during litigation
• Improve employee trust in the investigative process

About Your Course Editor: Learn from a Leading Workplace Investigations Expert!

Course Editor Natalie Ivey has more than 30 years of experience conducting and teaching workplace investigations. A nationally recognized employment law author and speaker, she has served as Course Editor for this program for more than two decades and has trained thousands of HR professionals, managers, and investigators across the country. Her practical, experience-based approach gives participants the confidence to manage complex employee complaints while reducing organizational risk.

Special Pricing

Early Bird Pricing: Register Early And Save! Take advantage of our Early Bird Discount when you register at least 30 days before your selected seminar date. Because many sessions sell out several weeks in advance, we encourage early registration to reserve your preferred location and date.

---

Be Prepared Before The Next Employee Complaint Reaches Your Desk!

---

Individual Training

In just three days, you'll gain practical skills to confidently manage your organization’s investigatory needs. To get started, select from the in-person or video conference option below that best fits your schedule – or have us come to you.

Bring This Training To Your Location!

Need to train your team? We offer customized onsite training programs for organizations seeking to train six or more employees, often reducing per-person training costs while ensuring a consistent investigation process across your organization. Simply have us come to you - at a savings of 50% or more. Go to Go to HRTrainingCenter.com/Custom-HR-Training for more details.

What Customers Are Saying

Couldn't have asked for a better experience. From the customer service to the trainer and the presentation, it was a 10/10 for sure.
~ Andrea Mikina

This was one of the best trainings I have every attended in my career. Ms. Ivey was very knowledgeable on the subject and really made the training fun and interesting. Awesome class!
~ nicole ganter

Kara was an amazing instructor! I gained so much from the course and would recommend it to any HR professional.
~ Victoria Nix

Awesome course and materials along with a wonderful instructor. Would highly recommend the instructor and course to any colleague.
~ Lauren Witherspoon

The seminar gave more than what was expected. It covered the process from start to finish, with reasoning for each step.
~ Roslyn Sutton

Natalie's expertise was very apparent, especially when she was able to tailor the program to fit the different industries the class participants represented with many examples across the three days.
~ Anna Scott

Having all of the handouts was amazing, and the exercises made for great practice.
~ Megan Lund

I rated the training 5 stars!
~ Kay Hammer

The instructor was amazing! I'd love to take more classes with her.
~ Amy Hammons

I highly recommend this to anyone who conducts internal investigations.
~ Roschelle Winston

Excellent training, one of the best HR training programs I've been to. They did an excellent job adapting in to a virtual training due to COVID-19. I really enjoyed it and learned a lot!
~ Martha Richards

I was able to attend this training virtually, which is very helpful. Natalie Ivy is a fantastic trainer. She kept us engaged, even though we were tuning in virtually. She had great examples and ran the program very professionally. I would attend training she is offering anytime.
~ Linda Hill

The presenter did an exceptional job and it was very easy to stay engaged. The material covered from all beneficial. I walked away with so much. We have some changes to do and all for the better. Great training.
~ Tesa Wilson

Great job. Loved the class and would recommend to others. Thanks Ken!
~ Zachary Sutty

The instructor was fantastic. She was a great presenter and throughout the training displayed humor, experience, and knowledge. It was apparent that she was a subject matter expert and loved what she was doing. She did a great job!
~ Ashley Davis

The entire course was very beneficial. We regularly conduct administrative investigations and the training and materials provided for use are great!
~ Colbert Stancill

The class was really really great. The zoom format worked out very well, thanks to the instructor.
~ Anne Butler

This is a great training, highly recommend it for all HR Professionals!
~ Carolina Balderas

Christine and Christina were great! hey took their time to explain things I did not understand. Their knowledge of employment law and how it is applied in certain situations was so helpful.
~ Denise Svoboda

Trisha was a great trainer! I would definitely recommend this class to others.
~ Allison Creel

Trisha was an absolute pleasure. I will be seeking her classes out in the future. She is very relatable and able to make everyone feel comfortable.
~ Holli Harnsberger

The training was wonderful and it helped a lot to have attendees from different industries. I liked that Kenneth asked many questions and involved attendees in the discussions. He made the experience very interactive and interesting.
~ Debrah Banas

The very detailed case studies were very helpful.
~ Zachary Sutty

Julie was excellent...very engaging and obviously has a talent and love for conducting investigations.
~ Randy Wanis

Great class. The trainer was wonderful and I gained great insight.
~ Shelley Everhart Poer

The trainer was very knowledgeable and I learned a lot through the course.
~ Xaila Lewis

Everything was well timed and articulated. Ken did a great job of listening for questions and feedback and gave precise answers.
~ Eduardo Chavez

I really liked the hands on, interactive role playing of exercises. Nothing helps you prepare for real life like putting yourself into situations you may not have thought of.
~ ROBIN BECHER

Very impressed. Great training
~ Tesa Wilson

I found this training very informative, the right pace and size, and would recommend it to any HR Professional.
~ Danielle Kreitz

Kara was a great trainer. The class was very beneficial and interactive.
~ Wendy Lowery

Our trainer, Karin Backstrom, was an excellent instructor. She helped us understand what is a concern vs an actual complaint that needs investigating. I appreciated how she taught us how to write the reports, and what is valuable information and what is actually irrelevant in the report. She also taught us some very valuable terminology to use in our policies handbook, and why it is so important to really train your managers to be able to handle the little things that really don't need to go straight to HR.
~ Karen Russell

Such a fun class! Our instructor, Karin Backstrom, had a vast amount of knowledge and experiences that helped us identify with real world connections. I would love to take a future class with her again! A fantastic training for a not so fun reason to need to take it.
~ Karen Russell

Terri Lynn was great! Not only was she very knowledgeable regarding the topic, but her personality and enthusiasm made the class even more enjoyable.
~ Lisa Sefranka

Loved Terri Lynn! She was personable, knowledgeable, and delivered the information in a manner that was easy to understand.
~ Barbara Clark

I got all of my questions answered and am grateful for the opportunity to gain the knowledge of how to properly conduct internal investigations and write up the report. The training material will be extremely helpful for me moving forward. A special thanks to TLC for the interactions and answering questions. I am excited to attend more of your trainings in the future!
~ Jenny Sumner

The instructor, Terry, was very engaging and clearly explained the information well and was able to thoroughly answer any questions we had or scenarios we presented.
~ Rida Tayyeb

Kara is a dynamite instructor! She is very knowledgeable and passionate about subject matter. She allowed questions to be answered for real life situations. I will definitely take her again for other classes.
~ Kimberly Frazier

The presenter was very knowledgeable and helpful. I felt like she genuinely wanted to help us learn. She is a wonderful teacher, can't say enough good things about her.
~ Kristin Baysinger

This was a great course and I thoroughly enjoyed it.
~ Tiffany Crowley

The class was awesome, and I learned a lot. Money well spent.
~ Fredrick Wimberly

Great program and enjoyed all the valuable information and resources provided!
~ Jade Evans

I would recommend this course; it was interactive, interesting, and the instructor was very engaging. I'm usually bored at trainings, but this was not the case!
~ Claudia Lambert

I have taken the SHRM investigations certification and did not find it very helpful. They focused more on "when using the MEAL method, what does the E stand for? I wanted real world application, not acronyms. I didn't find any of this course not helpful.
~ Kathy Courson

I just found this course to be very informative, and I will be recommending it to others.
~ Kathy Courson

Great information!
~ Oscar Onsurez II

As a "newbie" in the world of internal investigations, I found the entire training very helpful. Especially formulating the questions and participating in a "live" interview with role playing.
~ Amanda Collum

Continuing Education Credits:

Click the 'Credits' tab above for information on PHR/SPHR, PDCs, and other CE credits offered by taking this course.